Environmental Services

Environmental Services

 

Welcome to Our Campus Cleaning Information Page

At Mount Royal University, maintaining a clean and healthy environment for our students, staff, and visitors is a top priority. Below is detailed information on our cleaning protocols and schedules.

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General Cleaning Schedule

General Cleaning Schedule

Learning Spaces

  • Classrooms: Daily - including furniture resets
  • Science Labs: Under specific schedules provided by Lab’s technicians. Frequencies vary in weekly, biweekly, monthly, and quarterly services
  • Computer  Labs: Daily - including furniture resets if needed
  • Waste and Recycling: Daily - Empties and spot cleaned. 
  • Common Areas:High-touch surfaces (e.g., door handles, railings) cleaned several times a day

Washrooms

  • Washrooms: Cleaned and stocked twice daily.

Office Spaces

  • Reception Areas: Daily
  • Closed Offices: General cleaning twice a month. 
  • Open Office Areas: General cleaning twice a month. 

Common Areas / Study Spaces 

  • Entrances and Hallways: Clean door glass, vacuum entrance mats, sweep and clean outside of entrance to remove all debris, litter daily. Required more during winter months.
  • Carpeted Areas: Deep cleaning and vacuuming as required.
  • Library  and Study Areas: Daily - including furniture resets. High-touch surfaces (e.g., door handles, railings) cleaned several times a day. Washrooms are cleaned and stocked twice daily.
  • Windows: Exterior and interior cleaning of all accessible windows monthly. 
  • Low traffic areas: Two times per week.
  • Main stairs, stairwells and landings: Weekly, with the exemption of the high-usage stairs (Defined in the contract), which will remain on a daily schedule.
  • Lounges, kitchens and lunch rooms: Weekly, with daily emptying of organic bins.
  • Recreation: Daily (Fitness center, Hallways and Open areas), Triple gym and Stanley Gym swept and dry mopped daily; Washrooms -  Locker rooms - Steam rooms fully clean twice a day 

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Report a Cleaning Issue

Contribute to a clean and comfortable campus by reporting any issues needing attention. Here’s how:

  • Email: mrufrontline@mtroyal.ca
  • Submit via: MRU Now app or MyMRU
  • Call: 403.440.6417 (available 24/7)

Thank you for helping us maintain a clean and safe campus environment!

Overview of Services

What we do

  • Housekeeping / Custodial
  • Event logistics
  • Office moves