FREE! Information Night - Business Analysis/Business Process Management
To register please e-mail us with your name and put BA/BPM Info Night in the subject line.
Date: August 29, 2013
Time: 6-8 p.m.
Room: EC 1130, Roderick Mah Centre for Continuous Learning - see map
Interested in finding out more about the Business Analysis and Business Process Management programs? Attend this free information session. Presenters will be available to answer your questions.
Business process management professionals are increasingly in demand. Companies need to be more collaborative and process-oriented in order to remain competitive. Train to be a business process manager and assist organizations to implement improvements and facilitate change.
Business process management (BPM) strives to find ways to streamline processes, increment sustainable process improvement to optimize business process performance, and make significant cost savings. Learn the principles of BPM by analyzing concepts and acquiring the tools and techniques to enable the optimization of business processes.
How you will benefit:
Who should attend:
This program is designed for aspiring and developing business process professionals or consultants across diverse industries, including IT, healthcare, oil and gas, supply chain, manufacturing, transportation, financial services and HR. Our students include:
|BUSINESS PROCESS MANAGEMENT EXTENSION CERTIFICATE|
|Required Courses||Length (Hours)||Prerequisites||Semester Offered||Grade Mode||Cost|
|Introduction to Business Process Management||7.5||No||All||Attendance||$319|
|Business Process Modelling and Analysis||15||No||All||Attendance||$459|
|Business Process Improvement||15||No||Fall/Winter||Attendance||$459|
|Facilitating and Managing Change in BPM||15||No||All||Attendance||$459|
|The Role of Technology in BPM||15||No||All||Attendance||$459|
|Strategies and Best Practices in BPM||15||No||All||Attendance||$459|
|Final Assessment Paper||30||Yes (previous six courses)||All||Letter Grade||$319|
|Prices and course offerings subject to change without notice|
Please Note: The program can be completed in a minimum of 2 semesters or extended up to 3 years.
ABPMP Guide to Business Process Management Common Body of Knowledge, Version 2.0, available at the BookStore.
Course Materials (Required)
All additional required course materials are distributed online. To download additional required course materials, please visit the Course Materials page.
Introduction to Business Process Management
Business process management (BPM) strives for continual, incremental and sustainable process improvement to optimize business performance. Review the role that BPM plays in improving costs, time, reliability and innovation in an organization. Discuss BPM’s core activities, including understanding, analyzing, improving and enabling business processes.
|CRN 90538||1 class||Oct 5||8:30 a.m.-5 p.m.||Sat.|
|CRN 90551||1 class||Nov. 23||8:30 a.m.-5 p.m.||Sat.|
Business Process Modelling and Analysis
Process activities must be understood and analyzed to be managed effectively. Learn to identify and document stakeholder requirements in order to gather actionable intelligence. Assess current process performance through the creation of process scorecards and learn mapping techniques that capture management, operational and support processes. Discover the importance of baseline metrics.
Note: This course is equivalent to Business Analysis: Process & Workflow Modelling, XBUA 10004.
|Subject code: XBPM 10002||15 Hours. Fee: $459|
|CRN 90562||2 classes||Oct. 18-19||8:30 a.m.-5 p.m.||Fri., Sat.|
|CRN 90563||2 classes||Dec. 6-7||8:30 a.m.-5 p.m.||Fri., Sat.|
Business Process Improvement
Continual innovation has emerged as a core area of business process management. Align BPM with organizational efficiency goals. Acquire the tools to identify areas for improvement while balancing innovation with structure. Analyze existing processes against possible scenarios. Review the role of business activity monitoring in order to identify, respond to and resolve process gaps.
|CRN 90564||2 classes||Nov. 1-2||8:30 a.m.-5 p.m.||Fri., Sat.|
The Role of Technology in Business Process Management
Business process management technology tools enable process mining for ongoing learning. Review the advantages of current BPM tools and discuss how process and technology interact. Analyze the potential for technology as a means of gaining a competitive advantage.
|Subject code: XBPM 10004||15 Hours. Fee: $459|
|CRN 50519||2 classes||Jun. 21-22||8:30 a.m.-5 p.m.||Fri., Sat.,|
|CRN 90566||2 classes||Nov. 14-15||8:30 a.m.-5 p.m.||Thu., Fri.|
Facilitating and Managing Change in a BPM Environment
Support BPM through strong leadership, communication and change management skills. Gain skills in facilitating group discussions, managing conflict and overcoming resistance to change. Acquire techniques for facilitating process documentation and requirements elicitation with a strong focus on deliverable and action-based results.
|Subject code: XBPM 10005||15 Hours. Fee: $459|
|CRN 90568||2 classes||Nov. 28-29||8:30 a.m.-5 p.m.||Thu., Fri.|
Strategies and Best Practices in Business Process Management
The implementation of business process management must take into account business realities. Review best practices and understand common process management approaches used in the field. BPM implementation topics include selecting initial projects, establishing sponsorship and leveraging legacy applications. Case study analysis gives you real-world examples of BPM in action.
|Subject code: XBPM 10006||15 Hours. Fee: $459|
|CRN 90570||2 classes||Dec. 6-7||8:30 a.m.-5 p.m.||Fri., Sat.|
Business Process Management Final Assessment Paper
Incorporate the business process principles and tools acquired in the previous courses for the Final Assessment Paper. Write an assessment and implementation plan that focuses on managing business process improvements for assessment by instructors. Your paper will be assessed on how well it incorporates BPM principles and tools acquired in the previous courses.
Prerequisite: Previous six (6) certificate courses.
Note: Deadline for submission is 12:00 p.m., December 18, 2013. No refunds after September 9, 2013.
|Subject code: XBPM 10007||30 Hours. Fee: $319|
|CRN 90728||Independent Study||Sept. 9-Dec 18|
|CRN 90729||Independent Study||Sept. 9-Dec 18|