Lean Management and Continuous Improvement Extension Certificate

E-mail: cebusiness@mtroyal.ca
Information: 403.440.5069 or toll-free 1.888.392.3655
Register: Start here
Location: Lincoln Park Campus, 4825 Mount Royal Gate SW

FAQs | Program Table | Course Materials | Course Schedule

Why should lean performance initiatives and continuous improvement be a part of any business or organizational strategy? Because lean translates to value and accomplishing "more with less".

Organizations that want to excel in today’s marketplace must foster a culture of strategic agility, lean performance and continuous improvement. The modern enterprise across every sector is seeking ways to streamline operations and align practices with changing priorities and values.

Be introduced to lean strategies and tools for organizational problem solving and lean performance improvement in non-manufacturing environments. Using real-world examples and case studies, this certificate can help you and your organization reduce costs, waste, workplace stress, employee dissatisfaction, inefficiencies and redundancies.

Who Should Attend

• Managers and professionals who lead lean culture change and continuous improvement
• Front line staff who support lean culture change and continuous improvement
• Teams and organizations outside a traditional manufacturing setting that want to implement lean thinking and performance improvement — including oil and gas, health care, information technology and financial services

How You Will Benefit

• The program includes recognized techniques and best practices in Kaizen, lean philosophy and methodology, quality management and Six Sigma.
• Be introduced to lean strategies and tools for organizational problem solving and lean performance improvement in non-manufacturing environments.
• Learn to streamline operations, minimize waste and improve efficiencies.
• Align practices with changing priorities and values.
• Acquire strategic management practices for leading, facilitating, and inspiring lean transformation and continuous improvement.

Program Table

Please Note: The program can be completed in a minimum of 2 semesters or extended up to 3 years.

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Course Materials

Required Textbooks
Lean Production Simplified, 2nd Ed., 2007
The Lean Six Sigma Pocket Toolbook, 2004
All textbooks can be purchased from the BookStore.
Course Materials
All required course materials are distributed online. To download required course materials, please visit the Course Materials page.

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Course Schedule

Lean Principles 
Review lean methodology and its underlying principles of increasing value, minimizing waste and empowering employees.

Lean Tools 
Discover techniques to gather ideas, evaluate processes and identify the root cause of business problems. Discuss alternative problem solving and process improvement techniques, including cause and effect diagrams, value stream mapping and data collection.

Lean Culture 
Discover strategies to successfully implement and sustain lean transformation and continuous improvement for your organization. Appreciate the important role that culture and people play in successfully achieving continual performance improvements.

Implementing and Sustaining Lean 
Get a roadmap for measuring performance, sustaining success and leading lean and continuous improvement after implementation, including practical tools, best practices and pitfalls to avoid. Review requirements for the Final Assessment Paper.

Lean Process Improvement: Final Assessment Paper 
Integrate and apply principles, tools, techniques and strategies acquired throughout the program. In a written paper, identify a process for assessment, assess customer value, apply lean tools to evaluate the process and cultural setting, identify root causes, make recommendations for improvement and outline a plan for implementing and sustaining improvements.
Prerequisite: Previous four (4) certificate courses.
Note: Deadline for submission is 12:00 noon, December 16, 2013. No refunds after September 9, 2013.

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