Note: If the purchase was made with a debit or credit card, we require the original card for the refund. The refunded amount will be put back on to the original card.
New & used textbooks
You may receive a full refund or exchange on textbooks if the following conditions are met:
Courses less than eight weeks
Leisure reading & reference materials
The MRU BookStore will provide a full refund within 7 days, with a receipt. Books must be in new condition, as determined by the MRU BookStore staff.
There are no returns on special orders, sale books, or computer books in which the software seal has been broken.
Gifts & clothing
The regular return policy is 14 days from date of purchase to return any gift or clothing item. A receipt from the original purchase is required for any return.
No returns on sale merchandise.
All software sales and special orders are non-returnable and considered final sales.
Refunds will not be given on bus passes/tickets, nursing lab kits, calculators, CD's, special orders, and sale items.
We accept Cash, Debit, Personalized Cheques(no third party cheques), VISA, MasterCard, and MRU BookStore Gift Certificates.
We will accept third party credit cards, only if you have filled out our permission form and present to our cashiers at the time of purchase.