(3 credits) 3 hours lecture (Blended Delivery)
Half of Semester (6 weeks)
This course is designed to focus on the elements of therapeutic communication skills for Internationally Educated Nurses (IEN’s). This course will include effective initiation of a professional relationship, trust-building and therapeutic responding to patients and family members. In addition, this course will examine formation of collaborative partnerships with other health care professionals, assertive communication principles dealing with conflict and sensitivity to diversity and cultural influences.
Prerequisites: English proficiency requirement measured at a CLB of 8 and/or CARNA’s current CELBAN or IELTs requirements.