Frequently asked questions

  1. Where can I get technical help?
  2. I have a lot of questions about eLearning. Where do I start finding answers?
  3. I need information about the Mount Royal library. Where can I find this information?
  4. I have questions about campus technology, such as student labs, MyMRU and login/passwords. Where can I find this information?
  5. How can I find out if my computer has the required plug-ins and players to take an online course?
  6. Can I buy a computer through Mount Royal?
  7. Can I get student discounts on software?

  1. Where can I get technical help?
    See the Getting Help section of this website for a complete list of technical help available at Mount Royal.

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  1.  I have a lot of questions about eLearning. Where do I start finding answers?
    A number of frequently asked questions about eLearning are addressed in the Mount Royal Online Learning Orientation FAQ. This is a good place to start finding answers to your questions.

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  1.  I need information about the Mount Royal library. Where can I find this information?
    The Mount Royal library has an excellent website that can help you..

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  1. I have questions about campus technology, such as student labs, MyMRU and login/passwords. Where can I find this information?
    Information Technology Services has an FAQ section about these types of questions. You may also find the Who to Call When page helpful.

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  1.  How can I find out if my computer has the required plug-ins and players to take an online course?
    You can have your computer checked at the Are You Ready for eLearning page.

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  1.  Can I buy a computer through Mount Royal?
    No. However, Dell offers Mount Royal students, faculty, staff and alumni its partner purchase plan. For details, see here.

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  1.  Can I get student discounts on software?
    The Mount Royal BookStore has information about educational discounts on software.

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