Enabling MFA for your MRU email account and D2L
When you enable MFA for your Mount Royal email address, you are also protecting your other Google services such as Google Drive, Google Sheets, Google Docs and D2L.
How to enable MFA for your MRU email and D2L
1. Determine what you will use as your second login factor. You can use one of the following :
To use an authentication key as a second factor requires a bit more effort. Once you successfully enter your password, you insert the key into your computer's USB port and then push a button when prompted. While this is inconvenient as you have to carry a key around and remember to remove it from the device, it is the only option if you don't have a smartphone or you don't want to use your personal device for work.
If you require an authentication key, please fill out this request form. You will only be provided with one. If you lose or break it, you can purchase another one from Amazon.
2. Determine what you will use as your backup login factor. We suggest using the following:
- Print off backup codes - Store them securely in your wallet or locked desk drawer.
- Text messages sent to an alernative phone number - Don't use the same phone that you use for your second login factor.
3. Login to your computer and set up MFA . The following quick reference guides cover the basics of setting up MFA. These guides can only be accessed by a MRU email address. If you are locked out of your MRU email account or D2L, please contact the IT Service Desk at 403-440-6000 to regain access.
- Setup instructions for smartphone users
- Setup instructions for authentication key users
- Instructions on how to set up a new phone after MFA has been enabled
For more information on other MFA methods, visit the Google help site.