Frequently asked questions
In situations where a student lives outside of Calgary advisors will provide long distance advising over the phone, or more commonly, via email.
Students are encouraged to read through the information in their Program Advising Guide and refer to the Tutorials on the website. These pages teach students how to appropriately choose their courses to work towards their program goals.
If you are having difficulty using (or logging into) MyMRU, take a look at the tutorial: Activating your MyMRU account.
If you are experiencing difficulties with your account, you can contact the ITS Help Desk at 403.440.6000 or 1.888.708.5508.
If you do not know which courses to register for, please visit the Progam Advising section of our website.
General Education courses are also a good choices for courses to take before gaining admission to your intended program.
For the purposes of: government funding, living in residence or playing on a MRU sports team, you must be a full-time student in each of the Fall and Winter semesters.
After this date, leaving a course would be counted as a withdrawal. Withdrawals do appear on your transcript as a "W" grade and no refund is available. This grade will not be calculated into your GPA, but will count as an attempted course for administrative purposes. Please note that some programs limit the number of attempts of a class and a withdrawal does count as an attempt.
Please note that you may not withdraw from a course after the withdrawal deadline, which can be found on the Critical Dates section of the website.
You can also check transfer equivalencies through your mruGradU8 audit. You will see which courses transferred and also what you can do if you want to have previous coursework evaluated for specific transfer equivalency.
You should also know that a "D" grade is below a 2.0 and can negatively affect your Academic Standing. Please review the Student Success tutorial on Academic Standing for more information.
Please note: you will not be able to waitlist for classes that conflict with other courses your are registered in. You may not register in and waitlist for different sections of the same course.
After you have taken nine credits as a Mount Royal Student, your academic performance is subject to review after each semester. Should your cumulative GPA fall below 2.0 you will be placed on Academic Warning 1. If your cumulative GPA remains below 2.0 for a subsequent semester within a twelve month period, you will be placed on Academic Warning 2. If your cumulative GPA remains below 2.0 for a third semester within a twelve month period you will be placed on Academic Probation.
If you are placed on Academic Warning or Academic Probation, you are encouraged to meet with your Academic Advisor for strategies for success. You can also consult the Academic Standing Explained tutorial and the Understanding your GPA tutorial on the Advising website.
If you are Required to Withdraw, you may appeal this decision. Appeal procedures can be found in the Academic Calendar or by contacting Academic Advising Services. Please review the Academic Standing Explained tutorial for more information.