Welcome to Qless

Coming soon, Academic Advising Services will be using QLess, a virtual queuing system using your smartphone. With QLess you can grab a bite to eat, work on homework, or catch up with your friends while waiting to speak with a staff member. University Entrance Option, Open Studies, and current students wanting to switch programs at MRU will be able to connect with the advising office using QLess.

Here’s what’s available with QLess:

  • Meet with an Advisor
  • Ask general advising questions
  • Meet with a registration peer

Hours of operation

Join Qless from 8:30 a.m. - 4:00 p.m. from Monday to Friday. 

NOTE: Please arrive on campus no later than 30 minutes prior to closing hours, regardless of your estimated Qless time. If Academic Advising Services closes at 4:00 p.m. you MUST be on campus no later than 3:30 p.m. to guarantee your place. 

How it works

To join the line: 

  • Download the QLess app, or
  • Text "MRU Advising" to 587.412.1656, or 
  • Use a kiosk outside Kerby Hall

While you wait you can text these letters for updates:

  • H- Help with the list of available functions
  • L- Leave the line
  • M- Request more time
  • S- Check your status in line
  • N#- request to be notified in minutes before you’ll be served
  • J- Rejoin the line if you accidentally leave it

FOIP Statement

Individuals are advised that the information you provide will be publicly posted on the monitor for the purpose of managing queues; where participants are allowed to use fictitious data at their discretion when using the system. In other words, we will display part of your name and phone number on the monitor showing your place in the queue, you are permitted to use a fake name if you are uncomfortable with anyone seeing your name.