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Administrative Computing Support

Campus Computing Support

The Campus Computing Support team provides appropriate technical support to assist faculty, staff, and students to fulfill their goals in the educational environment at Mount Royal University. The support includes but is not limited to managed desktop service and asset management to MRU faculty and administrative staff computers.

Support hours

Fall and Winter Semester
 Monday - Friday
8:30 a.m. to 4:30 p.m.

Spring and Summer Hours
Monday - Friday
8:30 a.m. to 4:30 p.m.

Administrative Computing support area

  • Lincoln Park Building
  • Faculty of Arts Building
  • Bissett School of Business
  • Roderick Mah Centre for Continuous Learning
  • Taylor Centre for the Performing Arts
  • Riddell Library and Learning Centre
  • Springbank Campus
  • Remote support to university network domain connected computers

Services supported

 
  End User Computing (EUC) Support

  • University licenced administrative system image

  • Deployment services

  • University licenced software installation support

  • Warranty hardware technical support

  • Administrative computing patch management

  • Procurement consultation and logistics

  • Administrative computer refresh

  • Hardware and software life cycle management

  • Mobility connectivity support

  • Project support