Frequently asked questions
Do I have to wear a mask indoors on campus?
Masks are available at the Cougars Campus Store for employees and students. Masking is still encouraged for those who wish to continue with this form of mitigation. Continuing to respect and support people’s decision to wear a mask is supported and encouraged.
Please note, masks are still required for the following:
- Wellness Services on campus on campus, as their health-services operations follow directives from Alberta Health Services (AHS). (Masks are not required in counselling or the Injury & Prevention Clinic.)
- In specific clinics, labs and classrooms where masks are standard personal protective equipment (PPE).
- Students completing practicums, work terms, etc. may be subject to additional requirements by their employer (e.g. AHS).
What kind of mask should I wear?
A triple-layer mask — two layers of a tightly woven fabric and a middle layer of a filter-type fabric — a three-layered surgical mask or an N95 mask helps prevent COVID-19 transmission.
What if I feel sick while I am on campus?
If you develop COVID-19 signs and symptoms while on campus, notify your instructor/manager and go home immediately. Ensure you have arrangements to get home safely.
What if I have symptoms/have tested positive for COVID-19?
Please stay home if you are ill. Mount Royal strongly recommends that University students, employees and visitors do not come to campus if they are symptomatic or ill with COVID-19 or any other communicable illness. Staying home contributes to creating the safest environment possible for colleagues, students and members of the Mount Royal community.
Students are strongly encouraged to complete the MRU Student Illness Report Form if they are experiencing symptoms and/or test positive for COVID-19 or have another illness. The Report Form provides students with a record of their illness that they can share with their instructors in navigating academic impacts their absence may cause.
Employees who are experiencing symptoms/have tested positive should inform their manager. If you feel able to work from home while ill, please work with them to determine your ability to do so. If you are unable to work, discuss the appropriate leave as per the Collective Agreement or Terms and Conditions of your employment with your supervisor/manager.
If I have COVID, when can I come back to campus?
The province has removed remaining health measures. While the requirement to isolate when symptomatic or ill with COVID-19 is lifted, the province recommends that the practice continue.
Mount Royal strongly recommends that University students, staff and visitors do not come to campus if they are symptomatic or ill with COVID-19 or any other communicable illness. The recommendation for voluntary isolation is at least at least five days (fully vaccinated) or 10 days (not fully vaccinated) from when your symptoms started or until they resolve (whichever is longer).
For fully vaccinated people who have just completed the five-day voluntary isolation period and no longer have symptoms, masks should be worn at all times when indoors with other people.
Who should I tell if I know someone on campus has COVID-19?
This is private and confidential medical information and it should only be shared between the person and the instructor/manager at Mount Royal.
Will professors be flexible with attendance and assignments if students feel unwell?
Faculty have the authority to determine the methodology by which they arrive at the final course grade and are encouraged to ensure students are not disadvantaged for circumstances beyond their control.
I'm an employee and not feeling well. What should I do?
If you are an employee and you are experiencing symptoms or have tested positive, work with your supervisor/manager to determine if you are able to work from home or to discuss the appropriate leave as per the Collective Agreement or Terms and Conditions of your employment.
I'm a student and not feeling well. What should I do?
You are encouraged to complete the MRU Student Illness Report Form if you are experiencing symptoms and/or test positive for COVID-19 or have another illness. The Report Form will provide you with a record of your illness that you can share with your instructors in navigating academic impacts your absence may cause.
I'm a student who is unwell and has submitted my MRU Student Illness Report Form. What happens next?
The Report Form will provide you with a record of your illness that you can share with your instructors. It will ensure that, where necessary, you are supported in navigating academic impacts your absence may cause. It also allows the University to monitor and respond as needed to the situation on campus. If greater issues or concerns arise due to illness, students and faculty can also access Early Support. Instructors are encouraged to provide flexibility for students who must miss classes or assessments.
What happens if there is an outbreak in a class/work area?
If you are an instructor or supervisor/manager and have a number of students/team members who are sick or absent due to illness, email Environmental Health and Safety (EH&S) at EHS@mtroyal.ca to access the University’s rapid response.
What is expected of a faculty member when a student declares illness (symptoms or a positive COVID-19 result)?
Students should not come to campus if ill or symptomatic. Students are encouraged to submit an MRU Student Illness Report Form. The Report Form will provide students with a record of their illness that they can share with their instructors in navigating academic impacts their absence may cause.
Faculty have the authority to determine the methodology by which they arrive at the final course grade and are encouraged to ensure students are not disadvantaged for circumstances beyond their control. Instructors are encouraged to provide flexibility for students who must miss classes or assessments.
How is air quality managed on campus?
The University follows best practices around the management of indoor air quality in line with the American Society of Heating, Refrigerating and Air-Conditioning Engineers and follows all of its specific recommendations. Most importantly, indoor air is filtered at the maximum highest commercial level and MERV-13 (the level recommended by health authorities). Watch this short video explaining how the HVAC system works to keep the indoor air as clean as possible. Many areas on campus have automatic monitoring. Building OPPS prioritizes any HVAC-related notices and addresses them soon as possible. You can report issues at mru.ca/Frontline, at 403.440.6417, on the MRU Now app or via email at mrufrontline@mtroyal.ca.
Are you able to offer accommodations or alternative methods of learning such as online learning to those with compromised immunity caused by a chronic condition?
Anyone seeking accommodation can contact Access and Inclusion Services who will review the necessary documentation and information.
What about queuing and crowd control?
A number of areas on campus have implemented QLess, a virtual waiting system that reduces the need to have large groups of people congregating in one space while waiting in line. Also, Mount Royal is continuing our historical practices of considering crowd control, occupancy levels and traffic flow when planning events.