ARE YOU IN CRISIS NOW?

If you or someone you know is in immediate danger call 911 or visit the nearest emergency room.

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How to Help Someone in Crisis

Supporting somein crisis can feel overwhelming, but your compassion and care can make a significant difference. Below is a guide to help you to navigate this challenging situation.

                            

  • Help someone

Recognizing a Crisis

A crisis can take many forms, such as emotional distress, mental health struggles, substance abuse, or a life-threatening situation. Common signs include:

  • Intense emotional outbursts (crying, anger, or hopelessness)
  • Withdrawal from friends, family, or activities
  • Extreme mood changes
  • Expressing thoughts of self-harm or suicide
  • Physical symptoms like fatigue, changes in appetite, or sleep issues

 

Steps to Help Someone in Crisis

Approach with Care

  • Choose a quiet, private space to talk.

  • Express concern with non-judgmental language.

  • Use "I" statements (e.g., "I’ve noticed you seem upset lately").

 

Listen Actively

  • Let them share their feelings without interrupting.

  • Avoid giving unsolicited advice or minimizing their emotions.

  • Repeat what they say to show understanding and empathy.

 

Offer Support

  • Ask how you can help rather than assuming.

  • Provide reassurance that it’s okay to seek help.

  • Stay calm and patient, even if their emotions are intense.

 

Encourage Professional Help

  • Suggest resources like therapists, hotlines, or support groups.

  • Offer to help find services or accompany them to appointments.

 

Know the Warning Signs of Immediate Danger

  • If they talk about harming themselves or others, take it seriously.

  • Call emergency services (911) or use our on-campus crisis supports.

  • Stay with them until professional help arrives.

 

Self-Care for Helpers

Supporting someone in crisis can be emotionally taxing. Remember to:

  • Set boundaries and know your limits.
  • Talk to a trusted friend, counselor, or support group about your experience.
  • Practice stress-reducing activities like mindfulness or exercise.

You don’t have to have all the answers. Showing up with kindness and understanding can be the first step in helping someone navigate their crisis.

Find Help

MRU Crisis Resources 

Heatlh Services Medical Clinic

Student Counselling and other Mental Health Services